When you are striving to coordinate an event and manage multiple resources you will need to consistently work hard to deliver results and create high quality customer experiences.
This may mean having more client demands to meet, integrating with new systems, liaising with more staff, and a general increase in workload.
Your personal productivity will strongly influence how successfully you are able to rise to the challenges and get things done well. Your productivity is determined by your ability to stay active and efficient – without burning yourself out.
There are three factors that will determine your productivity rate, being demand, capacity and endurance.
As the expectations of the client increases, so do the demands placed on you. Demands can be come from your personal standards of work, your values, your goals, and your expectations on what you believe you are capable of achieving for the client.
Your ability to meet your demands (both internal and external) will determine by your capacity. That is, your ability to ascertain how you are going to complete the required output to an acceptable quality and time frame. Your capacity is made up from your energy availability, organisational skills, communication and delegation abilities, motivation and drive, and problem solving strategies.
Whilst short-term bursts of high intensity work are possible, it is the sustainability of that pace and quality of work that is questionable. Hence it is your endurance that will determine how you can maintain that level of output, and quality of work, over a period of time.
The relationship between the demand, capacity, and endurance determines your workflow. For example, the bigger the demand, the more pressure on your capacity and endurance to sustain good productivity.
Naturally, the more influence you have over demand, capacity, and endurance, the more choices you have on how to deal with them. Depending on the situation, you may have more influence over each factor than you realise.
When the demand is dictated by the client or the event, then you have little influence over its magnitude. If, however, demand can be gradual (introduced in stages), logical (built on previous expectations), and inspirational (feeling exciting to achieve), then it is more likely to a positive impact on productivity.
When your capacity to perform is not supported by your organisation, then you will be limited in how well you complete the tasks to a high standard. If, however, your capacity is supported through updated systems, resources, and training or mentoring, then you stand a better chance to perform at your best.
If your endurance to sustain your output is outdated then you are likely to find yourself over worked, stressed out, and run down. If, however, you are proactive with managing your well-being, build a collegial workplace culture, and develop an integration between your work and life requirements, then you will be more able to keep your passion and energy strong for your work.
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